Customer Support

Jupiter Hosting's Data Center is staffed on site 24 hours a day, 7 days a week. Support can be reached several ways.

For Managed Hosting Customers:

Support Portal on the Web: http://support.jupiterhosting.com
By E-Mail (Must be Registered): support@jupiterhosting.com
Telephone Toll Free in U.S.: (866) 746-4678 Ext. 2
Telephone (Outside U.S.): (408) 855-8700 Ext. 2

Customers may use any of the above means to open a ticket with support. You may also login to Managed Hosting support, once your registration has been approved, at the top right hand side of this or any other page on this website.

To Register for Managed Hosting Support, Please Click Here: REGISTER

Collocation Customers Must Schedule On-Site Visits 24 Hours in Advance. A valid Driver's License or Passport will be required to enter the facility each time. Please bring it with you.